Southend Coastal Surgeries is committed to providing accessible healthcare to all, including those who may not be tech-savvy. Our digital triage process ensures that your request is evaluated based on clinical need, offering a seamless experience whether you choose to use Anima, the NHS App, or our Care Navigators. No special lanes for tech experts or novices.
Tag Archives: NHS GP Southend-on-sea
Digital Triage: What Really Happens After You Hit Send…………presented by Southend Coastal Surgeries (Thorpebay, North Shoebury and Westcliff Medical Centre).
Digital triage is transforming general practice, ensuring every patient’s request is clinically assessed the same day. With this national NHS initiative, urgent cases are spotted faster, and care is based on clinical need, not on phone wait times.
A Day in the Life of a GP Care Co-ordinator and GP Assistants- part 2
Southend Coastal Surgeries has a dynamic team of Care Co-ordinators and GP Assistants who work tirelessly behind the scenes to ensure seamless patient care. From managing chronic disease pathways to coordinating with PCN teams and district nurses, these unsung heroes keep the clinic running smoothly.
A Day in the Life of a GP Care Navigator (Receptionist) part 1.
Southend Coastal Surgeries is a hub of activity where Care Navigators tackle the complexities of the healthcare system with unwavering professionalism and compassion.
behindtheclinicdoorbusiness 